- PH BPO jobs showing resilience amid AI disruption, HSBC says - Inquirer.net
- Jamaica’s BPO sector sheds 12,000 jobs in two years: opinion - Outsource Accelerator
- ‘No collapse evident’ in BPOs despite AI — HSBC - BusinessWorld - BusinessWorld Online
- Yaneek Page | BPO Transition: Balancing Investor Realities with Economic Necessity - Jamaica Gleaner
- Peso slides despite BPO dollar inflows, BSP says - Outsource Accelerator
- AI is creating lakhs of low-paying jobs in Gurugram, Noida. It is India’s new BPO - ThePrint
- Fusion CX Acquires VA Platinum, Establishing Australian Market Presence - citybiz
- One-quarter million square feet of BPO-outsourcing space hits market - Jamaica Gleaner
